Things You Should Know
Do I need a doctors order?
Labs On The Go, LLC does not collect specimens without a provider’s written order.
Orders can be faxed to 240-536-9118 or emailed to labsonthego@aol.com
How is my specimen delivered?
Your specimen will be delivered to hand delivered to the local lab, or shipping facility. However we are not responsible for any errors that may occur after the specimen is out of our custody.
Do you accept insurance?
Insurance can be used for testing at the lab, your insurance information will be collected and delivered with your specimen. The lab will bill insurance and bill for any payment due.
However, Labs on the Go does not bill insurance for collection fees. If you are facing financial hardship and are a Washington County Resident, please visit Bridge to Caring for assistance options.
How do I pay the collection fee?
We are able to accept debit and credit as well as cash.
Payment is due at time of service.
How much is the collection fee?
The collection fee is based on location and testing needed.
Do you have hours or specified locations served?
Usual hours are Monday - Friday 7a to 12p, however we are able to accommodate outside these hours dependent on availability, please call to inquire.
Locations served Maryland - Washington, Alleghany, Frederick Counties
Pennsylvania - Franklin & Fulton Counties
West Virginia - Morgan & Berkeley Counties
**Please note that we are only able to accommodate online appointments for Washington County MD locations